In 2015, EDS had a third party conduct a review of scheduling software platforms in both the law enforcement and hospital industries. The software which was judged to be best-in-class, based on a number of factors, including ease-of-use, robustness, reliability and cost, was Jivasoft’s On Duty Scheduling Software.
In early 2016, EDS and Jivasoft formed an exclusive partnership to provide a solution to law enforcement agencies for personnel scheduling and extra duty program administration. Our solution entails the following:
- A seamless, real-time interaction between On Duty Scheduling Software and Extra Duty Solution’s scheduling backbone (coded by Jivasoft). For example:
- If an officer attempts to sign-up for an extra duty detail which conflicts with his on-duty schedule, he will receive a warning message, or not be allowed, to sign up for the detail. If that same officer receives approval for a vacation day, he will immediately be able to sign-up for the extra duty detail.
- If the department has rules stemming across active and extra-duty schedules, those rules can be enforced. For example, officers cannot work more than 18 hours, in total, per day, or 60 hours per week.
- Timing rules ensuring officers have enough travel time if working abutting extra/active details can be enforced.
- Officers designated as on disciplinary action or on light duty, can automatically be precluded from being assigned extra duty details during that time period.
- Both On Duty Scheduling Software and Extra Duty Solution’s software are cloud-based and do not require local hosting or interaction with department systems.
- In addition to Extra Duty Solution’s service costing the department/ municipality nothing, we can typically include the cost of On Duty Scheduling Software into Extra Duty Solution’s fees. This means the department/ municipality incurs no cost for personnel scheduling software and extra duty program administration.