Introducing Responder: One partner. One platform. One mission.

When Extra Duty Solutions was founded in 2016, agencies had a name for their extra duty programs: a necessary evil. Details needed filling, customers needed billing, officers needed paying, and somebody in command staff was holding it all together. We built a better way to do it.

Over the past ten years, we’ve worked alongside nearly 400 police departments, sheriffs’ offices, fire departments, and local and state governments. And we’ve learned that no two of them need the same thing. Some have a great coordinator, but a finance office buried in collections. Some want better software and nothing else. Some want the whole program off their desk. And their needs change.

Until now, changing what you needed meant changing vendors. Today, we’re introducing Responder to end that. Every agency gets the same platform, with on-duty and extra duty scheduling working together. What changes is how much of the work you hand to us, and that’s always your call.

One thing never changes: we work for your agency and customize your platform to your agency’s needs.

We didn’t build Responder alone. Several client agencies tested it in the real world and told us honestly what worked and what didn’t. We appreciate their candid feedback.

To our clients: Thank you for trusting us with your programs. Our team will be in touch to walk you through Responder.

To every agency leader who hasn’t worked with us yet: we’d love to show you what’s possible.

One partner. One platform. One mission.