Testimonials
“By partnering with EDS, we have become more efficient in managing our extra-duty program and the quality of service provided to our community. Their customizable solution ensures that our policies are followed while making it simple to request an officer, complete the paperwork, and pay our agreed-upon rate. It has relieved my staff from the burden of scheduling jobs and has provided my officers with more timely information and control over their off-duty shifts.
EDS’ 24/7 operations center team have become valued members of our police department team and represent us to our community in a professional way.”
Chief (Ret.) John Letteney
Thomasville Police Department, GA
“Before we hired Extra Duty Solutions, off-duty scheduling and billing was a full-time job. Since bringing EDS onboard, I’ve been able to reassign our civilian clerical worker, which has resulted in significant savings to the Township. My officers also appreciate receiving job availability notifications via email and text.”
Chief Ray Hayducka
South Brunswick Police Department, NJ
“EDS was an instant solution to problems we didn’t even know we had. As we investigated the options, we learned that some officers were being paid cash for working off-duty jobs, that the tracking was poor, we had almost zero accountability, and had issues with favoritism that was impacting morale. EDS corrected all of that and we don’t pay a dime for their services.”
Chief (Ret.) Jeffrey Smythe
Burlington Police Department, NC
“Extra Duty Solutions has provided our agency with a structured, equitable mechanism for managing our off-duty work, with a minimal man-hour investment.”
Chief (Ret.) James Hughes
Maricopa Police Department, AZ
“Extra Duty Solutions (EDS) continuously provides excellent customer service and follow through, as well as prompt and friendly support. As an example, a local construction company did not want to comply with city code and use our officers for a major roadway project. But EDS was diligent in ensuring that the company followed the project requirements, so that they had no further excuses for not using our officers.“
Former Off Duty Coordinator Meredith McLean
Maricopa Police Department, AZ
“Teaming up with Extra Duty Solutions has given me more time to focus on my main responsibilities. The officers like EDS because they are paid every two weeks and the jobs are posted and scheduled in a fair and consistent manner. Can’t say enough good things about the EDS team.”
Lieutenant Craig Snider
Murfreesboro Police Department, TN
“EDS is the most client-centered vendor I have ever hired and their services have been embraced by our rank and file, the unions, and senior management.”
Chief James P. Abbott
West Orange Police Department, NJ
“EDS is a very impressive company, providing administrative services to the Township in an efficient, effective and professional manner, enabling us to be in compliance with the Division of Local Government Services directives.”
CFO John Gross
West Orange Police Department, NJ
“Since 2016, the West Orange Engineering Division and our contractors have used Extra Duty Solutions to provide off-duty police to direct traffic for various road construction and utility projects. EDS is extremely responsive and make hiring an officer—or canceling a job due to weather—as simple as making a phone call, even if it’s early in the morning.”
Town Engineer L. Lepore
West Orange Police Department, NJ
“Partnering with Extra Duty Solutions has saved us a tremendous amount of time and resources. We now have a program that is not only cost-free but one that runs more efficiently than ever. Our officers appreciate being paid promptly for their work and we appreciate that EDS accepts the financial risk and manages the float, so we don’t have to.”
Chief Andrew J. Lavoie
Nashua Police Department, NH
“Now Extra Duty Solutions is running our off-duty program, the lieutenant who was once in charge of our program has time to do his actual job, our records clerks no longer have to chase down unpaid or overdue invoices, and our officers no longer complain about fairness in the job-awarding process.”
Chief (Ret.) David Irizarry
Metuchen Police Department, NJ
“Hiring Extra Duty Solutions was the smartest thing we ever did.”
Terri F.
Haddonfield Police Department, NJ
“EDS has greatly reduced the time required managing our extra-duty program. EDS fully understands our jurisdictional overlaps and we can attest to the efficiency of their 24-hour operation. We’ve even received several deputy compliments lately. We should have hired EDS years ago!”
Extra Duty Supervisor Roni Everett
El Paso County Sheriff’s Office, CO
“I’m LOVING it! My workload has been more manageable and I am able to focus on other areas now. Those using it have had no complaints about it (even after tax returns!).”
Sergeant Daniel J. Ciminna
Monroe Police Department, NC
“One of the best things we did was join forces with EDS as you have been an unbelievable partner!”
Chief (Ret.) James H. Bongiorno
Caldwell Police Department, NJ
“Collectively, all officers felt Extra Duty Solutions was the best option for transparency and fair distribution of extra duty work assignments. Their platform is incredibly user-friendly, making it easy for both supervisors and employees to navigate. They’re always quick to respond and genuinely helpful whenever I or any member of my staff have a question or need assistance. Overall, I’m extremely impressed with Extra Duty Solutions and would highly recommend them to any department looking to streamline their scheduling process. It’s made my job easier and my officers work experience more enjoyable.”
Chief Dan Plumacker
Sayreville Police Department, NJ