Extra-Duty Program Administration
On-Duty Scheduling Software
What We Don't Do
We only work for your agency—and make agreements with your municipality—not your customers/vendors. If we did, this would be considered a conflict of interest.
We will never sign a vendor agreement that would require EDS to indemnify your customers/vendors, give them rights of selection, or provide them with concessions that conflict with your agency’s best interests and processes. Nor are we incentivized to steer your customers to lower-cost security options at the expense of your officers. We work for your agency, administering your rules as your partner and agent, and under an agreement with your municipality; that’s it.
In a world where there are options for just about anything, EDS felt it was important to provide a suite of offerings that would fit your agency’s unique needs.
If you’re looking to eliminate the administrative burden of administering an extra-duty program, our team of trained professionals can assume those tedious and time-consuming tasks. EDS can take vendor calls, pay your officers, and much more.
- When a utility company needs extra-duty officers at 3 a.m. due to a water main break, EDS will take the call, send out a notification, schedule the officer, and call the utility company to let them know help is on the way.
- When an officer arrives at a job site and the vendor isn’t there, EDS will call the vendor to resolve the situation.
- When an officer realizes he checked out of a job at the wrong time and his pay is incorrect, he can call his EDS Account Team to immediately correct it.
- When a vendor wants to know officer rates, or why there is a 4-hour minimum, or if officers can work a detail in plain clothes, or how many officers they’ll need to manage a 5K race, they call EDS to answer their pressing questions. (And If we can’t answer the question, we’ll ask our agency liaison for direction.)
Moreover, EDS will handle all your invoicing—from preparing, printing, and sending out invoices to answering questions and following up on payments. Your officers no longer must worry about any of that.
For agencies that have an in-house program but want tools to streamline their operations, EDS has software that can help with that. EDS’ public safety scheduling program is recognized as “best in class” among law enforcement leaders across the country.
Our services will cost your agency and municipality nothing… ever. Our contract is month to month. If you’re unhappy with our service, you can fire us at any time.