How the Carroll County Sheriff’s Office Managed a Media Frenzy with Extra Duty Solutions

1,500 officers

10,500 officer hours

$660,000 in officer payments

A high-profile murder investigation and trial placed a national spotlight on Carroll County, Indiana and applied immense strain on their limited resources.

The Carroll County (IN) Sheriff’s Office serves a rural community of approximately 20,000 residents across roughly 375 square miles. The office is currently led by Sheriff Tony Liggett, who was elected to the position and assumed office in early 2023.The department maintains a dedicated workforce consisting of approximately 12 full-time sworn deputies, supported by a robust civilian staff that manages essential functions such as jail operations, dispatch is a separate department from ours, and administrative services. Operating out of a primary jail and administrative center in Delphi, Indiana, the office is tasked with law enforcement, serving the courts, civil process serving, and maintaining the county’s correctional standards, balancing traditional rural policing with a recent spike of high-profile investigative responsibilities.

"Extra Duty Solutions was a lifesaver for this task. We could not have done it without them."
Sheriff Tony Liggett, Carroll County Sheriff's Office, IN

The Challenge

In 2024, officials in Carroll County had the heavy responsibility of trying a local man for a five-year-old murder of two teenage girls who had vanished while taking a walk across a railroad bridge. The ensuing national attention the crime gained over the years strained the resources of the 12-person sheriff’s office as legal teams, media, and true-crime enthusiasts flocked to the small community for the four-week trial.

The Carroll County Sheriff’s Office was tasked with 24/7 security for the courthouse and hotel housing the jury and judge, as well as helping manage the crowds associated with the trial itself. The office issued a memo asking for assistance from other agencies and were grateful that thirty-three agencies from across Indiana responded to assist. Naturally, this engagement from other agencies, while helpful, also added the significant logistical challenge of managing the extra-duty details for all of these additional officers.

How Extra Duty Solutions Helped

EDS and the Carroll County Sheriff’s Office were in constant communication to ensure all posts were accurately filled throughout the trial by developing a customized scheduling portal with specific questions designed to capture all factors that would impact staffing. As luck would have it, eight of the participating agencies were already EDS clients. EDS worked directly with the other 25 agencies to onboard officers into the Extra-Duty scheduling system.

In total, approximately 1,500 officers were scheduled over the course of the trial for a total of 10,500 hours. EDS handled all invoicing and officer payments, including the officers from the assisting agencies, totaling $660,000.

Key Features Utilized

Customized Detail Administration Portal
Custom Scheduling Logic Engine
Automated Approval Workflows
Intelligent Questionnaire System
Automated Invoice Generation

Outcomes for Carroll County Sheriff's Office

Automated scheduling ensures every detail is correctly priced according to complex departmental rules
Eliminated manual data entry required for dozens of daily details
Reduced administrative labor costs by removing time-consuming manual processes
Streamlined customer experience and reduced friction with an intuitive portal that captures necessary information upfront
Automated invoice and payment generation based on all collected detail information

About Extra Duty Solutions

Extra Duty Solutions is the nation’s first and leading extra duty program administrator; eliminating the familiar administrative burdens, liability exposure, and operational friction that law enforcement agencies, sheriff offices, fire departments and the businesses they serve have endured for too long.

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