Focus on the Mission, not the Paperwork.
Your Mission is Public Safety. Ours is Making Your Job Easier.
Your Level of Support
Your Program. Your Rules.
Every extra-duty program has moving parts: scheduling details, billing customers, paying officers, and managing customer requests.
Some agencies prefer to handle it all in-house. Others need help with specific tasks or want EDS to manage the day-to-day work.
With EDS, you choose what stays with your team and what we take on. One platform. Flexible support. No need to switch systems as your needs evolve.
Choose the level of support that works for you.
Responder
Software to run your program.
Get the tools, setup, and training to manage your extra-duty program on your own.
INCLUDES
- Responder Web platform
- Setup, onboarding and training
- Rules, eligibility and rotation management
Responder + Account Management
Software plus people to help.
Get the platform and a dedicated EDS
team to receive requests and coordinate
details.
INCLUDES
- Responder Web platform
- Dedicated EDS representatives
- Request intake and detail coordination
- Ongoing program support
Full-Service Administration
Let EDS handle it all.
We administer your entire program —
requests, scheduling, billing, collections
and officer payments.
INCLUDES
- End-to-end program administration
- Requests, scheduling and detail management
- Customer billing and collections
- Officer payments
- Ongoing program support
Not sure where to start?
Answer a few quick questions and we’ll help you find the right combination of software and support for your agency.
One Platform. The Support You Need.
Run your program.
Give agency administrators and officers the tools to manage eligibility, set rules, oversee rotations, and coordinate extra-duty schedules in one place.
Put opportunities in officers’ hands.
Officers can find and claim details, check in and out, and manage their schedules without the back-and-forth of phone calls.
Get help running the details.
EDS representatives can handle incoming requests, coordinate details, and support customers when your agency needs an extra set of hands.
One Mission: yours
Built by the Team That Built the Category.
EDS created extra duty administration in 2016 with one priority: protecting your
agency’s interests. Your chief maintains full control over who works each detail.
We never sign customer terms that compromise your selection rights or require
your agency to indemnify the customer. And we’re never paid to steer customers
toward cheaper security at your officers’ expense.
400
programs administered.
60+
agencies on our on-duty scheduling.
30
states
$250M
invoiced in the last 12 months.
real impact in the field
Built for Every Agency We Serve.
Law Enforcements
Patrol shifts, special assignments and extra duty details for police and sheriff departments, with rules enforced.
Fire & EMS
Coordinate shift rotations, coverage and extra duty assignments, keeping scheduling organized across your teams.
Universities & Schools
Manage campus public safety shifts and event details in one place, without juggling separate scheduling tools.
Full City Services
Bring scheduling clarity to every department that staffs extra duty details, with consistent processes citywide.
Hiring an officer? Businesses and event organizers:
We are very thankful for Extra Duty relieving us of what would have been many staff hours on payroll that we used instead to focus on safety.
Chief, Glen T. Webb, Pinehurst Police
Hear from active client agencies
Collectively, all officers felt Extra Duty Solutions was the best option for transparency and fair distribution of extra duty work assignments. Their platform is incredibly user-friendly, making it easy for both supervisors and employees to navigate. They’re always quick to respond and genuinely helpful whenever I or any member of my staff have a question or need assistance. Overall, I’m extremely impressed with Extra Duty Solutions and would highly recommend them to any department looking to streamline their scheduling process. It’s made my job easier and my officers work experience more enjoyable.
Chief Dan Plumacker, Sayreville Police Department, NJ
Partnering with Extra Duty Solutions has saved us a tremendous amount of time and resources. We now have a program that is not only cost-free but one that runs more efficiently than ever. Our officers appreciate being paid promptly for their work and we appreciate that EDS accepts the financial risk and manages the float, so we don’t have to.
Chief Andrew J. Lavoie, Nashua Police Department, NH
EDS is the most client-centered vendor I have ever hired and their services have been embraced by our rank and file, the unions, and senior management.
Chief James P. Abbott, West Orange Police Department, NJ