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EDS’s Director of Organizational Development, Wayne Scott, and Advisory Board member, Frank Rodgers discuss how business operations within public safety have evolved since they retired from their respective law enforcement leadership positions. During this 30-minute conversation, Wayne and Frank share…
The aftermath of COVID-19 has created a very stressful environment for many organizations, especially those in the public safety sector. As a leader in law enforcement, you may have already begun or anticipate significant budget cuts over the next two…
Learn how EDS’ Co-Founder and CEO, Rich Milliman discovered law enforcement’s need to outsource the administrative tasks associated with extra duty operations and how EDS improves the entire experience by administering these programs for them.
Extra Duty Solutions’ Co-Founder and CEO, Rich Milliman joined the Sales POP podcast to share insights into selling administration services to the public sector.
Rich returns to the Criminal Justice Evolution Podcast to share his unique take on the current state of law enforcement.
Your agency and customers should have 24/7 X 365 access to your 3rd party administration partner. When it comes to availability, EDS checks all the boxes! ☑️ You’ll never reach an outsourced call center whose representatives are not familiar with…
They say that the best things in life are free. When it comes to providing extra duty administration services to law enforcement professionals, this saying couldn’t be more accurate. In the final episode of “The World of Extra Duty Explained,”…
Who said you couldn’t have your cake and eat it too? Agencies no longer have to manage on duty and extra duty work schedules in separate locations. In episode 11 of “The World of Extra Duty Explained,” Rich Milliman and…
Working extra duty details allows officers to interact with the community as well as the customers they serve. These interactions, whether positive or negative, are occasionally communicated to the agency by the customer who hired the officer. No matter the…
In Episode 9 of “The World of Extra Duty Explained,” our CEO, Rich Milliman, and Law Enforcement Leadership Advocate, Paul Butler, identify EDS’ service offerings and how they relieve police departments from the administrative burdens associated with administering extra duty…
The demand for Extra Duty programs is increasing, but a collective disadvantage that police departments experience is the administrative burden it creates. When departments partner with 3rd party vendors, they can feel like they’ve lost control of their extra duty…
Rich Milliman joins hosts Josh & Tim on the 22nd episode of the Police & The People Podcast. During this episode, Rich shares how he and his business partner, Adam Bryan, discovered the efficiency gap between the scheduling of extra…
Extra Duty programs are quickly becoming one of the most vital and necessary aspects of law enforcement. But what happens when the demand for off-duty officers grows, and there’s no trained professional to overlook the program itself? Do you know…
Extra duty detail payment methods such as “cash-on-site” can result in legal liability issues for your police department. Rich Milliman and Paul Butler continue their discussion about the common pitfalls of extra duty programs and what to avoid. Watch Episode…
When evaluating 3rd party extra duty administration partners, you must consider how each service provider adheres to your program’s existing rules and rates. In Episode 5 of “The World of Extra Duty Explained,” Rich Milliman and Paul Butler discuss how…
Not all 3rd party administration partners are created equal. Do you know which ones are genuinely acting in the best interest of your agency and municipality? In episode 4 of “The World of Extra Duty Explained,” our CEO Rich Milliman,…
Many times extra duty programs aren’t given the necessary attention it requires. Issues within the program are often overlooked, and in some cases, departments don’t understand what those problems are or how to identify them. In Episode 3 of “The…
Frank Rodgers EDS Advisory Board
Extra Duty Solutions, public safety’s largest and most trusted extra duty administration provider, announced today that Lt. Colonel NJSP (Ret.), Frank Rodgers, has joined the company’s Advisory Board. Rodgers brings with him over 25 years of law enforcement experience, which…
Without the right infrastructure and resources in place, your agency’s extra duty program may lack the proper oversight that allows the program to run in both a fiscally responsible and transparent manner. In Episode 2 of “The World of Extra…
Extra Duty Programs provide many benefits to the working officers, the customers who hire them, and the citizens of the community. In The World of Extra Duty Explained, episode one, our CEO, Rich Milliman, and Law Enforcement Leadership Advocate, Paul…
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